FAQ

Have a Question?

Our support team is standing by to help you.

Get it Answered!

General Questions

We’re monitoring your website 24 hours a day, 365 days a year. Our service will check your set at set intervals, depending on which plan you choose.

You can send a test alert to both your email address and cell phone using the Test Alert button inside your dashboard.

Yes you can set your own time zone when you setup your account, or change it later on your Account page.


Pre-Sale Questions

No, you subscribe on a monthly basis. You can easily cancel your account at any time from your dashboard or downgrade to our the free version of our tool.

We have three plans available, depending on your business needs. Our most popular plan is our small business plan, which will monitor your sites every minute and send you notifications if there are any issues. This plan is $14.99 a month with minimum contract required.

Yes you can subscribe for a year up front and you’ll only pay for 10 months, giving you 2 free months each year.